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Privacy Policy

  /  Privacy Policy

Privacy Notice for MADE Training

MADE is a practising name of MADE Training Limited (collectively referred to as ‘we’, ‘us’ and ‘our’ in this Privacy Notice). We take the protection of your privacy very seriously. We will only use your personal information to deliver the services you have requested from us, and to meet our legal responsibilities as data processors.

How do we collect information from you?

We obtain information about you when you engage us to deliver our services and/or when you use our website, for example, when you contact us about our services.

What type of information do we collect from you?

The personal information we collect from you will vary depending on which services you engage us to deliver. The personal information we collect might include your name, address, telephone number, email address, role, birthday, your IP address, which pages you may have visited on our website and when you accessed them.

Note to parents:
MADE understands the importance of protecting children’s privacy in the interactive online world. The web site covered by this privacy policy is not designed for or intentionally targeted at children 16 years of age or younger. It is not our policy to intentionally collect or maintain information about anyone under the age of 16.

Thinking Skills Platform:
Please note: The Thinking Skills Platform is a separate website and is designed for use of students aged 11 and above. The personal information collected is limited to first name, surname and school email address. Your organisation will enter into a data sharing agreement with MADE if you choose to use this service. Please contact us at [email protected] to find out more.

How is your information used?

In general terms, and depending on how you engage with us and as part of providing our agreed services we may use your information to:

  • contact you by post, email or telephone
  • verify your identity where this is required
  • understand your needs and how they may be met
  • maintain our records in accordance with applicable legal and regulatory obligations
  • process financial transactions
  • prevent and detect crime, fraud or corruption
  • assess your suitability for employment

Who has access to your information?

We will not sell or rent your information to third parties.

We will not share your information with third parties for marketing purposes.

Any staff with access to your information have a duty of confidentiality under the ethical standards that we are required to follow.

Third Party Service Providers working on our behalf

We may pass your information to our third party service providers for the purposes of completing tasks and providing services to you on our behalf. However, when we use third party service providers, we disclose only the personal information that is necessary to deliver the service and we have a contract in place that requires them to keep your information secure and not to use it for their own purposes. We carry out checks to ensure that our suppliers are complying with GDPR and that they have adequate safeguards and controls in place over personal data.

Please be assured that we will not release your information to any other third parties unless you have requested that we do so, or we are required to do so by law, for example, by a court order or for the purposes of prevention and detection of crime, fraud or corruption.

How you can access and update your information

Keeping your information up to date and accurate is important to us. We commit to regularly review and correct where necessary, the information that we hold about you. If any of your information changes, please email or write to us, or call us using the ‘Contact information’ noted below. Security precautions are in place to protect the loss, misuse or alteration of your information. Whilst we strive to protect your personal information, we cannot guarantee the security of any information you transmit to us, and you do so at your own risk.

Once we receive your information, we make our best effort to ensure its security on our systems. Where we have given, or where you have chosen, a password which enables you to access information, you are responsible for keeping this password confidential. We ask you not to share your password with anyone.

We take the security of your data seriously and so all our systems have appropriate security in place that complies with all applicable legislative and regulatory requirements.

Your choices

We may occasionally contact you by post/email/telephone with details of any changes in legal and regulatory requirements or other developments that may be relevant to your affairs and, where applicable, how we may assist you further. If you do not wish to receive such information from us, please let us know by contacting us as indicated under ‘Contact information’ below.

Your rights

You can write or email us to obtain further details of the Personal Data we hold about you and the purposes for which we use it using the contact information below.

You may also have the right to require us to:

  • Provide you with a copy of the Personal Data you have provided to us
  • Update any inaccuracies in the Personal Data we hold
  • Delete any Personal Data that we no longer have a lawful ground to use
  • Where processing is based on consent, to withdraw your consent so that we stop that particular processing
  • Object to any processing based on our legitimate interests unless our reasons for that processing outweigh any prejudice to your data protection rights

Any requests for additional information or to exercise your rights should be made in writing to the below contact details.

This privacy notice is available electronically on our website at www.made-training.com

Links to other websites

Our website contains links to other websites. This notice applies only to our website so when you access links to other websites you should read their own privacy notices.

Changes to our privacy notice

We keep this privacy notice under regular review and will place any updates on our website. Paper copies of the privacy notice may also be obtained by emailing us at [email protected]

This privacy notice was last updated on 4 May 2022.

Contact information:

Sander de Groot (Data Protection Officer)
MADE Training
Flint Barn
Plomer Green Lane
High Wycombe
Buckinghamshire
HP13 5XN

Phone: 0800 270 7660
Email: [email protected]

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